Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- It is our goal to get your purchases to you as quickly and as cost effectively as possible.
Our policy is to ship the next business day after your order has been place. For orders placed before 2pm (U.S. Pacific Time) we can, under most circumstances, have your package out to you same day.
We ship exclusively using USPS (United States Postal Service) Priority Mail for packages up to 70 lbs., and FedEx or UPS for packages over 70 lbs. and up to 150 lbs. - Privacy & Security
- Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned to any company not belonging to the Sirisha, Inc. group of companies which include:
-Sirisha Inc. DBA SGHostWrx
-sirishaglobalbazaar.com
-sirishamall.com and it's affiliated sites
All correspondence will be duly noted as originating from a Sirisha, Inc. affiliated organization and will provide the recipient with the ability to opt out in the event that the correspondence is unwanted, in accordance with the CAN-SPAM Act.
- Returns & Replacements
- We will accept returns of most items within 30 days of delivery for a full 100% refund, the exception being that there is visual damage or obvious signs of wear.
We will accept returns within 30 days of purchase. Refunds for items returned after 30 days from the date of purchase will be in the form of a store credit.
The buyer is responsible for all shipping-related costs for returned items unless the reason for the return was an error on the part of Sirisha, Inc. (dba Sirisha Mall). If you would like to contact us with any questions regarding our returns policy you can reach us by:
Mail:
Sirisha, Inc. 2074 NW Aloclek Drive Suite 407 Hillsboro, OR 97124
Email:
info@sirishamall.com
Phone:
In Oregon: 971-270-0341
Toll Free Outside of Oregon: 1-877-494-3228 - Ordering
- Orders can be taken online or by phone (see contact numbers above)
- Payment, Pricing & Promotions
The following payment methods are accepted:
-American Express (via Paypal.com)
-Discover (via Paypal.com)
-Visa (via Paypal.com)
-Mastercard (via Paypal.com)
-Google Checkout (Coming Soon)
-Paypal
For credit card and Money Order payments, we will ship the next business day after payment has been completed/received.
Upon request we can offer multiple item purchase discounts as well as wholesale pricing to established retail organizations.
For wholesale pricing information please email your inquiry to wholesaleorders@sirishamall.com- Viewing Orders
An online "My Orders" area is available to all registered store customers for viewing complete order history- Updating Account Information
-
Registered customers have complete control over their own account information, via a secure login area, including:
- Contact Information (Email Address)
- Primary Billing Address
- Primary Shipping Address
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